Field Crew · Proposed AI workflow
Prepare a dispatch for a loading bay repair
During receiving, the warehouse reports that a loading bay door is stuck and asks when a technician can arrive.
Try the Field Crew demo →Application screenshots · Sample data
How Field Crew works today
Log the job under Reported and find FS-302 · Loading bay door by reference. Track it through Dispatched, On site and Verified.
Simulation · Fictional records
Walk through the chat
Follow the scripted conversation and review the proposed action. Choices affect this walkthrough only.
Requester
The loading bay door won’t close. Can you get someone here?
Proposed agent workflow
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Read
On a repair report, match the supplied site and equipment tag against the asset register and Field Crew job. Return the verified job and asset.
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Check
After the asset match, read service history and compare technician certifications, travel and availability. Return Sam’s first eligible slot.
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Draft
Once a slot is found, check site access notes and prepare a dispatch proposal with the job, prior fault and 13:30 arrival window.
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Approve and dispatch
When the coordinator approves, recheck the technician schedule and job stage. Save the assignment and advance FS-302 to Dispatched.
Result after approval
Sam assigned to FS-302 for 13:30. Job moved to Dispatched.
Exception path
If the equipment tag matches a different warehouse, the assistant reports the mismatch. The job stays Reported while the coordinator confirms the tag with the site contact.
What to measure in a pilot
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Time to dispatch
Compare report and dispatch timestamps.
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Assignment fit
Audit approved assignments against site access, technician qualifications and availability.