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MAK IT Solutions

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VisitorTrail Analytics is our WordPress analytics plugin. Explore the published dashboard and content reports, inspect the listing, and see the software behind the promise.

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Our own product · Product screenshots

VisitorTrail Analytics: Analytics overview interface

Analytics overview

An overview of visitor activity, traffic sources, and conversion indicators.

VisitorTrail Analytics: Content insights interface

Content insights

A detailed view of page engagement and the routes visitors take through a site.

Screenshots from the published plugin listing. Figures shown describe the captured interface; they are not a promise of client results.

Work

Selected engagements

A studio portfolio across SaaS, ecommerce, mobile, AI automation, web platforms, and data products — challenge, approach, and measurable result.

SaaS

Multi-Tenant SaaS for Project Delivery Teams

A multi-tenant workspace with roles, billing hooks, and audit-ready tenancy — shipped so the founding team could sell before rebuilding the core.

8-week MVP · tenancy hardening after · SaaS platform partner

8 wks
Multi-tenant MVP live
100%
Design partners migrated
RBAC
Org roles from day one
Read case study →

E-Commerce

E-Commerce Relaunch Under a Tight Timeline

A storefront relaunch with a hard go-live date — catalog, checkout, and content migrated and QA’d in parallel so the team hit launch without blocking defects.

Fixed launch window · 7 weeks · Full-stack commerce delivery

7 wks
Relaunch to hard go-live
0
Launch-blocking defects
100%
Committed launch date hit
Read case study →

Mobile

Field Service Mobile App for Technicians

Technicians stopped juggling paper and WhatsApp — a React Native app with offline job packs, parts lookup, and photo close-out that syncs when signal returns.

6-week iOS / Android MVP · Mobile product partner

44%
Higher same-day close-outs
6 wks
iOS & Android MVP
Offline
Jobs usable without signal
Read case study →

AI Automation

Prior-Auth Intake Agent for a Clinic Network

An agent reads referrals, pulls payer rules, drafts auth packets, and flags exceptions for clinicians — cutting days of back-and-forth into a governed queue.

6-week MVP · payer-rule expansion after · AI agents & workflow partner

62%
Less staff time on auth prep
6 wks
Intake agent MVP live
100%
Human sign-off before submit
Read case study →

Web Platform

Searchable Knowledge Platform for a US Research Team

Replaced a brittle research library with a searchable knowledge platform — core search live in six weeks, then expanded tool by tool without losing delivery rhythm.

6-week MVP · phased tools after · Product engineering partner

3×
Faster day-to-day retrieval
6 wks
Core search MVP live
100%
On-time release increments
Read case study →

E-Commerce

B2B Wholesale Ordering Portal

Account-based pricing, punch-out carts, and reorder lists replaced email POs — buyers ordered in minutes; ops stopped retyping every line.

7-week commerce portal · B2B ecommerce partner

55%
Faster order entry
7 wks
Portal MVP live
Account
Contract pricing enforced
Read case study →

Mobile

Consumer Loyalty App for a Retail Chain

Members scan, earn, and redeem in one app — push offers tied to real purchase events, not batch blasts that ignore store behavior.

5-week mobile loyalty MVP · Mobile & CRM partner

38%
Higher active engagement
5 wks
Loyalty app MVP
POS
Earn tied to real purchases
Read case study →

AI Automation

Company Knowledge Assistant on Internal Docs

Staff ask in plain language and get cited answers from policies and product docs — with a clear path to human support when confidence drops.

5-week RAG assistant · AI knowledge systems

46%
Fewer repetitive internal tickets
5 wks
Assistant in production
Cited
Answers grounded in docs
Read case study →

Data & Analytics

Operations Dashboard for Leadership Visibility

Leadership stopped hunting across spreadsheets and tools — one calm dashboard became the daily decision surface for operational KPIs.

5-week build · iterative KPI tuning · Dashboard & data product partner

1 view
Unified leadership KPI surface
5 wks
First production dashboard
Daily
Leadership decision ritual
Read case study →

SaaS

White-Label Partner Portal for a SaaS Vendor

Partners provision tenants, view margins, and raise support — without emailing the vendor for every routine request.

8-week partner platform · SaaS platform partner

70%
Routine requests self-served
8 wks
Partner portal live
Isolated
Partner data boundaries
Read case study →

E-Commerce

Headless Shopify Storefront for a DTC Brand

A Next.js storefront on Shopify Hydrogen patterns — faster PDPs, cleaner merchandising, and marketing pages editors could ship without waiting on engineering.

6-week headless launch · Commerce engineering

41%
Faster PDP LCP
6 wks
Headless cutover
Editor
Campaign pages without eng
Read case study →

Mobile

Driver App for Last-Mile Delivery

Drivers get sequenced stops, proof-of-delivery capture, and exception codes — dispatch sees live status without calling every rider.

6-week driver MVP · Mobile logistics partner

27%
More on-time stops
6 wks
Driver app MVP
Live
Dispatch status without calls
Read case study →

AI Automation

L1 Support Agents for a SaaS Helpdesk

Grounded agents resolve common tickets, open refunds within policy, and escalate with a full thread summary so humans never restart from zero.

5-week support agent · Support AI partner

47%
Tickets contained without agent
5 wks
L1 agent live
Cited
Answers grounded in KB
Read case study →

Web Platform

Member Portal for a Benefits Provider

Members check coverage, download cards, and message support in one authenticated portal — call volume on routine questions dropped.

7-week member portal · Web platform partner

33%
Fewer routine support calls
7 wks
Portal MVP live
SSO
Secure member auth
Read case study →

SaaS

Subscription Billing SaaS for Creators

Plans, trials, dunning, and tax-ready invoices — creators launched paid communities without duct-taping Stripe into spreadsheets.

8-week billing MVP · SaaS & payments partner

29%
Better failed-renewal recovery
8 wks
Billing MVP live
Webhook
Entitlements stay in sync
Read case study →

AI Automation

KYC Document Agent for Mid-Market Onboarding

Agents classify ID packs, extract fields, score completeness, and route incomplete files — with audit trails compliance teams can defend.

5-week production pilot · Document AI & automation

4×
Faster first-pass completeness
5 wks
Pilot to production queue
Audit
Field-level source trail
Read case study →

E-Commerce

Multi-Vendor Marketplace Launch

Vendors onboard, list, and fulfill while the platform takes fees — catalog, cart, and payouts shipped as one operable system.

9-week marketplace MVP · Marketplace engineering

50
Vendors live in month one
9 wks
Marketplace MVP
Fees
Payouts matched finance
Read case study →

Mobile

Clinic Booking App for Patients

Patients book, reschedule, and get reminders in-app — front desk stopped playing phone tag for routine slots.

5-week patient app · Mobile health partner

22%
Lower no-show rate
5 wks
Patient app MVP
Live
Slots from real schedule
Read case study →

AI Automation

Catalog Ops Agent for Omnichannel Retail

Agents enrich SKUs, catch missing attributes, sync channel-ready copy, and open tickets only when confidence drops below policy.

5-week catalog agent · AI agents & commerce ops

70%
Manual catalog edits removed
5 wks
Agent live on core SKUs
Policy
No low-confidence publishes
Read case study →

Integrations

ERP–CRM Integration Hub for a Manufacturer

Orders, inventory, and accounts stopped living in two truths — a governed sync hub with retries, dead-letter queues, and ops visibility.

6-week integration program · Systems integration partner

60%
Fewer promise/stock mismatches
6 wks
Hub in production
Visible
Failed syncs become tickets
Read case study →

Data & Analytics

Revenue Analytics Workspace for a SaaS Finance Team

MRR, churn, and cohort views in one workspace — finance stopped rebuilding the same sheets every Monday.

5-week analytics workspace · Data product partner

Hours→mins
Monday board prep
5 wks
Workspace live
1 source
Documented metric defs
Read case study →

AI Automation

Shipment Exception Agents for a 3PL

Agents watch tracking events, propose recovery options, message carriers, and log customer-ready status — ops only touches true edge cases.

5-week exception automation · Ops AI partner

55%
Exceptions auto-resolved
5 wks
Lane automation live
Edge
Only true exceptions escalate
Read case study →

Web Platform

Learning Platform for a Training Company

Courses, cohorts, and certificates in one platform — instructors stopped duct-taping Zoom, Drive, and email into a “program.”

7-week LMS MVP · Web product partner

7 wks
LMS MVP live
1 place
Courses, cohorts, certs
Visible
Completion tracking
Read case study →

SaaS

Scheduling SaaS for Multi-Location Clinics

Providers, rooms, and resources scheduled without double-books — the startup’s wedge feature became something clinics could trust daily.

8-week scheduling core · SaaS product partner

~0
Double-books in pilot clinics
8 wks
Scheduling core live
Multi-site
Locations on one tenancy model
Read case study →