Skip to content
MAK IT Solutions
← Work

AI Automation

KYC Document Agent for Mid-Market Onboarding

Agents classify ID packs, extract fields, score completeness, and route incomplete files — with audit trails compliance teams can defend.

Cover imagery illustrates the project category.

Client
Regional financial services firm
Timeline
5-week production pilot
Our role
Document AI & automation
4×
Faster first-pass completeness
5 wks
Pilot to production queue
Audit
Field-level source trail

The challenge

Onboarding stalled on incomplete KYC packs. Analysts re-keyed fields and chased missing pages in spreadsheets.

Our approach

A document agent pipeline classifies packs, extracts fields, scores completeness, and opens chase tasks — with audit events on every decision.

What shipped

Concrete scope included in this engagement.

  1. 1 ID pack classification
  2. 2 Field extraction with confidence
  3. 3 Completeness policy engine
  4. 4 Customer chase tasks
  5. 5 Compliance audit export

The result

First-pass completeness checks ran roughly 4× faster. Analysts spent time on exceptions instead of retyping.

Stack

Python Document AI Google Cloud Audit logging

Need a similar outcome?

Tell us your constraints — we’ll map a realistic path.